Return & Refund Policy
At Villain, we strive to always provide you with the best shopping experience. However, in case of any queries, please refer to our Exchange & Return Policy below:
-Perfumes, boxers, facemasks, jewelry and sunglasses are not eligible for exchange or refund
-Apparel products can only be exchanged in case of size issue
-Product exchange request to be placed directly on the website within 48 hours of delivery
-Damaged products must be reported to firstname.lastname@example.org within 24 hours of delivery
-Refund on return will be processed within 7 days of approval
-COD orders are not eligible for refund
-In case of a wrong delivery, the product must be returned in its original packaging
No Refund shall be made once goods are sold.
All products once purchased are non-refundable.
- In general, an item maybe eligible for return within 48 hours from the date of Product Delivery if it fulfils any of the following conditions:
- -Exchange will be made if the product received is damaged
- -Has missing parts or accessories